FAQ
How will my package be shipped? Orders Under 15oz will be sent out using First Class, orders over this weight will be sent as Priority Mail. This will be done through USPS also including International orders. If your order is of significant size we may then in fact ship your order by weight and shipped by Fedex. Tracking will be included in the cost of shipping.
What is Sezzle? All orders of $75.00 or more are eligible to use the Sezzle payment option, make payments over time on your order rather than one lump sum! Just add your items to your cart and click Sezzle as your payment option!
What is the Turn around Time for Preorders? Preorders can take around 8-12 weeks to arrive to us once the round CLOSES. After we receive the fabric we will inspect it for flaws, cut and ship. This can take up to 2 weeks for us to do. Please take these turnaround times into consideration when ordering. If you are not ok with that long of a wait, you are welcome to order when we post retail.
What is the Turn around Time for Retail? Retail has a 7 business day turnaround once order is placed.
What if my order has flaws? With Short runs there are times small flaws, feathered appearance, or small white spots may appear on the fabric. We try our best to avoid issues of running and fading but at times this will be out of our control. Any Flaws that are a quarter size or smaller will not be disclosed and will be shipped. If there are larger flaws we will disclose this to everyone! Printing marks and flaws can be expected on the selvage edges of the fabric and are normal up to 4 inches into the sides of the fabric. We do not cut these off to optimize your cutting area.
Is my order Returnable? ******NO Refunds***** There are no refunds or exchanges. Please note our flaw policy above before placing your order. We will always make sure to do our best to inspect the fabric! You have 7 days after confirmed delivery (according to tracking number) to inspect your fabric. If you find any flaws we missed that do not follow our policy, contact us immediately! Please note that all sales are final!!! If this is a problem please DO NOT ORDER!!